1. Website Information
This website provides information about dogs, puppies, breeds, pet-care services, products and related customer support. Information is intended to help visitors make enquiries and understand available services.
2. Puppy & Product Availability
Availability, age, colour, gender, location, pricing and related details may change without prior notice. An item or puppy shown online is not considered reserved until the business confirms the enquiry and any applicable booking process.
3. Pricing & Quotations
Prices may vary by breed, age, pedigree, health status, location, delivery requirements and current availability. Any price communicated through the website, phone or WhatsApp should be treated as a quotation subject to confirmation.
4. Health & Care Information
We may provide general information about vaccination, deworming, care and breed characteristics. Customers should review the specific health information provided for the pet they are considering and seek advice from a qualified veterinarian whenever appropriate.
5. Enquiries & Communication
When you contact us through forms, phone, email or WhatsApp, please provide accurate information so our team can respond appropriately. We may contact you to confirm availability, requirements and delivery details.
6. Home Delivery & Travel
Delivery and travel options depend on location, transport availability, applicable carrier rules, weather, documentation and other practical conditions. Timing and cost may therefore vary.
7. Customer Responsibilities
- Provide accurate contact and delivery information.
- Prepare a suitable, safe environment for the pet.
- Follow applicable local rules and veterinary guidance.
- Review all agreed details before making a booking or payment.
8. Changes to These Terms
We may update these terms, website content or service details when business processes change. The current version published on this website applies to future website use.
9. Contact
Questions about these terms can be discussed with our team through WhatsApp, phone or email using the contact details published on this website.